I'm a dedicated Support Engineer, having spent a rewarding year at F1soft International Pvt. Ltd., where I've honed my expertise in Mobile Banking and system operations. My role revolves around assisting users, tackling technical hiccups, and ensuring seamless operations. With a firm belief in the transformative power of teamwork and continuous improvement, I'm wholeheartedly committed to delivering top-notch support and making meaningful contributions to every project I undertake.
The dynamic nature of the tech industry excites me, and I eagerly anticipate the opportunities that lie ahead. Looking forward, I'm enthusiastic about making a lasting impact in the ever-evolving world of technology. There's an undeniable thrill in navigating the challenges and embracing the innovations that shape our digital landscape, and I'm eager to be at the forefront of this exciting journey.
As an Associate Support Engineer at F1Soft International Pvt. Ltd., I've accumulated over one year of invaluable experience. My responsibilities have included mastering mobile banking solutions and utilizing tools such as Jira and Slack for streamlined communication. Additionally, I've gained expertise in managing web servers, working with K3s, navigating Linux environments, and handling MySQL databases with precision.
As a System Support Trainee at F1Soft International Pvt. Ltd., I immersed myself in the company's culture, eagerly learning new tools. Actively engaging with diverse teams, I fostered collaborative relationships essential for effective support operations.
As a DevOps Intern, I gained hands-on experience with DevOps tools like Docker, Kubernetes, Jenkins, Git, and Ansible. I learned to optimize development workflows and enhance system reliability through continuous integration and deployment pipelines.
I hold a Bachelor's degree in Information and Communication Technology (BICT) from Virinchi College, achieving a 3.2 cumulative GPA. Throughout my four years of study, I engaged in diverse projects spanning various technologies, including Java, IoT, Flutter, and more. Beyond technical skills, I cultivated soft skills such as communication, problem-solving, and teamwork, essential for collaborative project execution and effective interaction within multidisciplinary teams.
In high school, I pursued my education within the Computer Science faculty, focusing on a rigorous curriculum that integrated physics, computer science, and mathematics over a span of two years. This foundational experience provided me with a solid understanding of core principles in these subjects, laying the groundwork for my further academic and professional endeavors.
In my formative years spent in school, which encapsulate the majority of my childhood, I absorbed the fundamentals that have propelled me to where I am today. This nurturing environment not only cultivated my academic growth but also fostered personal development, instilling in me essential values, curiosity, and a love for learning that continue to guide me in my journey.
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